Ordinal AI Assistant for City Comms

Share accurate information with the public. Every time.

Communications teams must get things right. Use Ordinal to ensure every public message reflects approved city policy, language, and standards.

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Trusted by City Comms Teams Across the U.S.

Before Ordinal

Double-checking facts across multiple departments

Delays waiting for answers

Conflicting information from staff

Risk of publishing inaccurate guidance

After Ordinal

Verify facts instantly

Pull exact policy language with one click

Aligned communication processes

Publish confidently

Your single source of truth for public messaging.

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Verify Facts & Policy Instantly

Accuracy without the wait.

Search all city documents at once
Pull definitions, timelines, and rules for publication
Check exact policy language before publishing

Create Public-Friendly Explanations

Turn complex policy into clear messaging.

Generate summaries & FAQs
Explain rules simply for the general public
Reduce public confusion
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Generate Required Reports

Check policies for public information and draft reports in seconds.

Check state and local policy for publishing information to the public.
Standardize meeting minutes, agendas, staff reports, CAFRs, and more.
Improve public trust with consistent, accurate information

Engage the Public with Ordinal Connect

Let residents self-serve answers online — reducing comms workload.

Online chat bot provides the public with clear explanations of city policies
Reduce incoming calls and emails to staff
Support transparent, accessible government 24/7
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Why City Comms Teams Love Ordinal

Publish with confidence

Verify facts instantly before releasing information.

Move quicker

Eliminate delays caused by manual fact-checking.

Consistent messaging for all

Ensure messaging matches official policy across departments.

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Control What Your
AI Knows

Upload and manage exactly which documents and data you want your AI tools to pull from. Ordinal can connect with a variety of existing applications, your website, and "read" any relevant documents.

Frequently Asked Questions

How do we know the AI won’t suggest something that isn’t accurate or approved?
Can staff accidentally create or distribute messaging that hasn’t gone through our normal approval process?
What prevents different departments from using the AI to create conflicting messages?
What happens if a resident misinterprets something the chatbot says or relies on it for legal guidance?
We already manage multiple platforms... is this another tool we’ll have to maintain?

See How Other City Staff Can Use Ordinal

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Mayors & City Managers

Align departments and ensure consistent policy execution.

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City Clerks

Search ordinances, resolutions, and records instantly to fulfill requests on time.

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City Planners

Search ordinances, resolutions, and records instantly to fulfill requests on time.

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City Council

Prepare for meetings and find case history fast.

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3-1-1 Teams

Answer resident questions accurately using real, up-to-date city information.

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Code Enforcement

Verify violations, cite correct code language, and explain standards clearly to residents.

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Communications

Draft or double-check public messages and press releases against official policies before publishing.

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Administration

Reduce inquiries and provide quick, consistent answers to visitors and callers.

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Economic Development

Evaluate sites, zoning, and incentives to accelerate new projects.

Book Your Demo

Ready to see Ordinal in action? Book some time with our team and we’ll show you just how valuable this could be for you and your staff. 

Schedule Demo

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