
Ordinal Connect
Ordinal Connect is a public-facing chatbot designed for local governments that helps residents find the answers they need easily and in plain language.

Trusted by Governments Across the U.S.

Unlike generic AI chatbots that may hallucinate or give vague answers, Ordinal Connect ONLY pulls from your city’s approved policies, plans, documents, and web content.
We’ve worked with cities, counties, and planning departments across the country. So when you come across a problem, or need a fix, we are there for you. You don’t have to worry about upkeep or support costs.
We handle the heavy lifting: document processing, setup, and privacy protections. You get a fast, safe way to launch a constituent-facing AI tool. Just add the chatbot to your website through a simple script. No IT team required.
Your city’s code, plans, meeting minutes, and public service info are the only sources the tool uses. No hallucinations. No misinformation.




Embed Ordinal Connect on your city website, or extend it to SMS and Facebook Messenger—so residents can get answers wherever they are.
We know cities must uphold a higher standard. That’s why we built Ordinal Connect to be fully aligned with public sector compliance, privacy, and transparency standards. You have full control—upload and manage exactly which documents and data you want your custom chatbot to pull from.


With one shared engine and knowledge base, Ordinal ensures your staff and community get the same reliable answers, no matter who’s asking.
Ready to see Ordinal in action? Book some time with our team and we’ll show you just how valuable this could be for you and your staff.
