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NEW! Ordinal Connect

Clear answers for your residents, fewer calls for your staff

Ordinal Connect is a public-facing chatbot designed for local governments that helps residents find the answers they need easily and in plain language.

Available  24/7
Reduces Calls
Low Cost
Verified Responses
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Trusted by Governments Across the US

Answers Resident Questions with Verified References

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Built for the Public Sector

Unlike generic AI chatbots that may hallucinate or give vague answers, Ordinal Connect only pulls from your city’s real policies, plans, documents, and web content. That means every answer is:

Citable
Accurate
Up to Date

Why Cities Choose Ordinal Connect

Backed by a Dedicated Team

We’ve worked with cities, counties, and planning departments across the country. So when you come across a problem, or need a fix, we are there for you. You don’t have to worry about upkeep or support costs.

Works Right Out of the Box

We handle the heavy lifting: document processing, setup, and privacy protections. You get a fast, safe way to launch a constituent-facing AI tool. Just add the chatbot to your website through a simple script. No IT team required.

Trained on Your Docs, Not the Internet

Your city’s code, plans, meeting minutes, and public service info are the only sources the tool uses. No hallucinations. No misinformation.

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The Same Answers for Residents & Staff

With one shared engine and knowledge base, Ordinal ensures your staff and community get the same reliable answers, no matter who’s asking.

Built on the same AI research engine as our internal tool
Pulls from the same approved documents and data
Directs residents to city staff as needed

Protect Your Community’s Trust

We know cities must uphold a higher standard. That’s why we built Ordinal Connect to be fully aligned with public sector compliance, privacy, and transparency standards.

Data is never shared with 3rd parties
Every answer linked to a verified source
Human oversight with audit trails
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Available Across Your City Platforms

Embed Ordinal Connect on your city website, or extend it to SMS and Facebook Messenger—so residents get answers wherever they are.

Embeded on your website
SMS
Facebook Messenger

Ready to Implement Your Trusted AI Chatbot?

Want to launch an AI assistant your community can trust? Ordinal Connect is the simplest, safest starting point.

Book Your Demo

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Control What Your Chatbot Knows

Upload and manage exactly which documents and data you want your custom chatbot to pull from. Ordinal can connect with a variety of existing applications, your website, and "read" any relevant documents.

What's Included

Feature

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Trained on your city’s data

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Directs residents to staff as needed

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Verifiable citations

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City website embed

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Universally fluent

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Privacy-first infrastructure

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Setup & ongoing support

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Multi-user access

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Custom Branding

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Book Your Demo

Ready to see Ordinal in action? Book some time with our team and we’ll show you just how valuable this could be for you and your staff. 

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