Ordinal Connect
Ordinal Connect is a public-facing chatbot designed for local governments that helps residents find the answers they need easily and in plain language.
Trusted by Governments Across the U.S.
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Unlike generic AI chatbots that may hallucinate or give vague answers, Ordinal Connect ONLY pulls from your city’s approved policies, plans, documents, and web content.
We’ve worked with cities, counties, and planning departments across the country. So when you come across a problem, or need a fix, we are there for you. You don’t have to worry about upkeep or support costs.
We handle the heavy lifting: document processing, setup, and privacy protections. You get a fast, safe way to launch a constituent-facing AI tool. Just add the chatbot to your website through a simple script. No IT team required.
Your city’s code, plans, meeting minutes, and public service info are the only sources the tool uses. No hallucinations. No misinformation.
Embed Ordinal Connect on your city website, or extend it to SMS and Facebook Messenger—so residents can get answers wherever they are.
We know cities must uphold a higher standard. That’s why we built Ordinal Connect to be fully aligned with public sector compliance, privacy, and transparency standards. You have full control—upload and manage exactly which documents and data you want your custom chatbot to pull from.
With one shared engine and knowledge base, Ordinal ensures your staff and community get the same reliable answers, no matter who’s asking.
Ordinal Connect Analytics gives city leaders a clear view into how residents are engaging with your AI chatbot — so you can do more than just answer questions. You can get ahead of them.
From your admin dashboard, track chats, monitor resident sentiment, and see estimated hours saved across your team. Most importantly, a built-in topic analysis surfaces what residents are asking about most — revealing gaps in communication, policy confusion, or emerging community concerns before they become bigger issues.
Want to launch an AI assistant your community can trust? Ordinal Connect is the simplest, safest starting point.
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What is Ordinal Connect?
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Ready to see Ordinal in action? Book some time with our team and we’ll show you just how valuable this could be for you and your staff.
We create innovative solutions that simplify complexities and empower success for communities everywhere.
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