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Ordinal Research Assistant

The AI Research Assistant Built for City Hall

Government employees spend over a third of their week digging through codes, policies, and old PDFs just to answer one question. Ordinal Research Assistant reads your city's documents so your staff don't have to. Every answer arrives in seconds, with a citation attached.

Trained only on approved docs
Answers with references
Cross-department use
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Trusted by Governments Across the U.S.

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Created Only for Local Government

Unlike generic AI chatbots that may hallucinate or pull answers from across the internet, Ordinal ONLY pulls from your city’s approved policies, plans, and documents.

Built specifically for municipal and county governments
Works out of the box, no IT lift required
Secure and compliant

Why Cities Choose Ordinal Research Assistant

Backed by a Dedicated Team

Ordinal was founded in Arkansas by engineers and civic technologists who work directly with cities to set up, train, and support the platform, not a self-serve tool you're left to figure out alone.

Every Answer Comes with a Citation

Staff can see exactly where an answer came from and open the source document with one click. That means no ambiguity in interpretation and no one has to take the AI's word for it.

Trained on Your Docs, Not the Internet

Ordinal never guesses. It's built on retrieval-augmented generation, so it answers only from the codes and policies your city has uploaded, not from whatever it has seen elsewhere online.

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One Assistant, Every Department

Code enforcement officers pull up answers from a tablet in the field. Planners check zoning requirements at their desk. New hires ask the questions they'd otherwise have to interrupt a senior colleague to get answered. Ordinal Research Assistant works the same way for all of them.

And, it's pulling from the same knowledge base, so no matter who asks the question, they all get the same response. That means city planning can see the fire hydrant specs public works already logged without having to call over and ask.

Works on desktop, tablet, and mobile
One assistant across every department: planning, code enforcement, legal, public works, and more
No separate login or tool to learn for each team

Control What Your Chatbot Knows

Every city and county gets its own private AI model, trained only on the content it uploads. Nothing is shared across jurisdictions, and nothing is invented. Ordinal's retrieval-augmented approach means answers are always backed by a real, citable source — no hallucinated code sections, no guessing.

Data is never shared
Every staff member gets the same, consistent answer
Linked to verified sources
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See How Research Assistant Could Work for Your City

Stop letting institutional knowledge live in one person's head or one buried PDF. Give your staff a research assistant that knows your code as well as your best employee does, and never forgets it.

Book Your Demo

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Compare Solutions

Feature
Ordinal
Ordinal Research Assistant
Internal AI assistant trained on your city's documents
Other Gov AI Tools
Resident + staff assistant for zoning & permitting
Internal SharePoint / PDF Repositories
Status quo document storage — no AI layer
Custom Claude/ChatGPT
DIY custom GPT or Claude project built by city staff
Core AI & accuracy
Trained on city's own documents
Yes — RAG on your city's codes, policies, and procedures
Yes — trained on zoning and permitting content
No — stores documents, doesn't read or answer from them
Partial — only what staff manually upload, with no ongoing sync
Every answer includes a citation
Yes — every answer links to the source document
Partial — citations vary by deployment
N/A — no AI-generated answers
No — general models rarely cite a verifiable source
Knows municipal code & ordinances specifically
Yes — municipal code is a core data source
Primarily zoning and permitting, not full code
Documents exist, but aren't searchable in plain language
Only what's manually uploaded to that one chat
Same answer, no matter who asks
Yes — one shared knowledge base for every staff member
Yes, within its scope
No — depends on who searches and how
No — answers drift between chats and staff members
Access & integration
Works across every department out of the box
Yes — planning, code enforcement, legal, public works, and more
Focused on planning and permitting
Yes, as file storage only, not a research tool
No — typically built by one person for one use case
Also powers a resident-facing chatbot from the same docs
Yes — Ordinal Connect runs on the same knowledge base
Partial — separate resident tool, not always the same source
No
No
Mobile & field access
Yes — desktop, tablet, and mobile
Varies by deployment
Yes, as file access, not as an assistant
Yes via consumer app, but disconnected from city systems
Privacy, security & compliance
Private, per-city AI model
Yes — each city gets its own model, trained only on its content
Varies by contract
N/A — no AI model to secure
Depends on the enterprise agreement in place, if any
No hallucinated answers
Yes — grounded in your approved documents only
Varies by deployment
N/A — no AI-generated answers
No — prone to confidently wrong answers without guardrails
Centrally managed access & permissions
Yes — administrators control who sees what
Yes
Yes — standard file permissions
No — often one staffer's personal account
Setup & implementation
Setup time
Fast — works out of the box
Moderate
Already in place (as storage)
Fast to start, but upkeep never stops
Requires dedicated staff time to maintain
No — Ordinal's team manages document updates for you
Varies by deployment
Yes — someone has to keep it organized and current
Yes — someone must keep re-uploading documents by hand, and answers go stale when they don't
Dedicated support team
Yes — hands-on setup, training, and support
Varies
IT support, not a research-workflow team
No — whoever built it is the support team
Built specifically for local government
Yes — purpose-built for city & county government
Yes — local gov focus
No — general enterprise tool
No — general-purpose consumer AI
Strong / included
Partial / in progress
Not available
Competitive data based on publicly available product information as of September 2026.

Feature

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Trained on your city’s data

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Directs residents to staff as needed

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Verifiable citations

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City website embed

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Universally fluent

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Privacy-first infrastructure

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Setup & ongoing support

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Multi-user access

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Custom Branding

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Book Your Demo

Ready to see Ordinal in action? Book some time with our team and we’ll show you just how valuable this could be for you and your staff. 

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